Baker Mallett were appointed by English Heritage to provide Quantity Surveying Services for a major upgrade of Framlingham Castle to improve its visitor experience and public exhibition space.

This encompassed the formation of a new cafe, retail and exhibition space within the existing building comprising the ‘Workhouse’, ‘Red House’ and the ‘White House’.

English Heritage identified that investment was needed at Framlingham Castle to dramatically improve the visitor experience to one of England’s most significant historic castle sites. As such the Visitor Improvements Project was developed to address key issues such as a lack of exhibition space and adequate catering facilities.

Other key elements of the brief were to improve the retail facilities, address the poor accessibility for disabled visitors and improve visitor circulation generally on the site.